FAQS

What does Waste King do?
What type of items do you remove?
Why can’t you take hazardous materials?
Why use Waste King’s service instead of a skip?
We only charge according to the items we collect.
Can you take my items to charity shop?
Are you insured to remove my items?
Are you licensed to remove my waste?
Can you transport my items from one location to another for me?
How do you charge?
How much notice do you require?
Can you give me a price over the phone?
Can I send you a picture to receive a quote?
Do I need to be at the property while the collection carried out?
Can you do the collection outside typical business hours?
Why are appointments booked in two-hour windows?
How much waste can your trucks hold?
What equipment do your team use?
Are your teams uniformed?
What do you do with our waste?

 

What does Waste King do?
We remove waste. We offer a waste solution for domestic and commercial properties.  Our service includes a two man team who are insured and licensed to load the waste materials - from anywhere on the property - onto our trucks, sweep up after the job is complete and transport the waste to a registered transfer station. 

What type of items do you remove?
We can remove any item as long as it can be lifted by two people. We have removed almost anything from homes and businesses including:

Furniture: beds, sofas, tables, chairs, armchairs, cabinets, wardrobes, computer desks

Appliances: cookers, washing machines, fridges, freezers, microwaves, tumble dryers, stereos, televisions, printers, fax machines, computers

Garages: lofts and cellars: tools, lawn mowers, boxes, clothes, books

Garden: shrubs, bushes, branches, mud, concrete, soil, turf, compost, garden furniture, sheds

Construction and demolition: plaster, plasterboard, pallets, glass, concrete, packaging, metal

Roofing / flooring: tiles, carpets, wood

We can’t collect certain hazardous materials - including paint cans, motor oils, chemicals, solvents, asbestos, medical or biological waste.
Certain items – which we can collect - are classified as hazardous waste because of the way in which they need to be disposed. These items include computer monitors, fridges and freezers. There is a supplement rate for these items because our disposal costs are higher.

Why can’t you take hazardous materials?
We are not licensed or insured to carry certain materials. Your local authority can supply information on the licensed carriers of hazardous waste in your area.

Why use Waste King’s service instead of a skip?
We do all the loading and we even sweep up afterwards.

We only charge according to the items we collect.
Skip hire is charged on the size of the skip and not the amount of waste that you put in the skip. Skips can cause the added hassle and expense of having to apply for a skip permit in advance - and you run the risk of fly tipping in the skip.

Can you take my items to charity shop?
Of course we can - although you will have to arrange this with a charity shop in advance. For insurance reasons we cannot guarantee the condition of the items upon arrival.

Are you insured to remove my items?
Yes. Our employees are fully insured and our trucks are fully insured, including cover against any damage caused to a client’s property when removing waste from the premises.

Are you licensed to remove my waste?
Yes. Our employees are fully licensed and our trucks are fully insured including cover against any damage caused to a client’s property when removing waste from those premises.

Can you transport my items from one location to another for me?
No. We can only take items away. We are not insured or licensed to provide a removals service and our trucks are not designed for removals. However, we can move items from one room to another within the same property for a small additional charge.

How do you charge?
We charge by volume - for example how much space has been taken up in the truck. However, if your materials are particularly heavy - for example, it is soil or rubble - we charge based on weight.

How much notice do you require?
We ask to give us as much notice as possible and, most of the time, we can complete your collection at the time that is most convenient to you. If you need a job completed urgently, we can often arrange a collection within 24 hours from your call.

Can you give me a price over the phone?
Yes. Our rates are based on the amount and type of waste being removed. Please give us as much and as accurate information as possible about the waste you want removed so that we can quote you correctly. Upon arrival on site, our collections team will provide an obligation free quote - and they will only start work once you agree that quote.

Can I send you a picture to receive a quote?
Yes. Please send your pictures to info@wasteking.co.uk  Our customer service team will call you back or email you to discuss your waste collection.

Do I need to be at the property while the collection carried out?
No - providing our teams can access the waste. Our team will call you with an exact quote and then process your card payment on completion. Our teams take photos before and after and we can send this to you on request.

Can you do the collection outside typical business hours?
We will try our best to service and accommodate your needs. Please ask us to organise an ‘out of hour’s collection’.

Why are appointments booked in two-hour windows?
To allow for circumstances beyond our control, such as traffic hold ups or collections that end up being larger than expected. Our truck team will contact you between 20 to 30 minutes before their arrival to confirm the exact arrival time.

How much waste can your trucks hold?
Our trucks can carry 16 cubic yards of waste. This is the same size as 4x4 yards skips or 2x8 yards skips.

What equipment do your team use?
Our teams can use shovels, brooms, dust sheets, rubble bags, buckets, wheel barrows and a sack barrow.

Are your teams uniformed?
Yes. Our teams are supplied with safety boots and branded clothes. A spare set is always in the truck so they are clean and presentable for the next collection.

What do you do with our waste?
Most waste is recycled or reused. The items are sorted and disposed of in a way that is least damaging to the environment. We give items to charity shops, or it is taken to specialist recycling facilities.

Our Services

We provide a wide range of waste collection and recycling services for both Domestic and Commercial customers which includes Garden Clearance, Garage Clearance, Skip Hire, Shop Clearance & Refurbishments, WEEE (Waste Electrical & Electronic Equipment) Collections, Office Clearance & Refurbishments, Wait & Load Services, SWMP (Site Waste Mangement Plans and Confidential Document Destruction.

Please see our Competitive Rates.

Contact Us or Book a Collection

You can contact us free on 0800 141 2778 or locally on 01442 216 784. You can email us at enquiries@wasteking.co.uk with any questions you may have or to book a collection with us. You can also use our enquiry form to detail your request and we will respond within the hour.

We are open Monday – Friday 08:00am to 6:00pm and Saturday 08:00am 4:00pm. We cover London, Bedfordshire, Buckinghamshire and Hertfordshire

Alternatively please continue to browse our website and learn more about recycling and the other services we carry out.